There are no short cuts for quality work. It’s a comprehensive process and a way of life at Indus. With reliability being the most important attribute of any engineering product, quality assurance is one of the most important and rigorously carried out aspect of our operations, from employee training, raw material and component sourcing to manufacturing and delivery of products.
We are ISO-9001:2015, ISO-14001:2015 and ISO-45001:2018 certified and all our products are UL–207 certified.
A high bar for quality is set from the design stage itself with emphasis on minimizing errors during the fabrication stage by employing various techniques and tools including
- Poka-yoke
- Process Flow Diagrams
- DFMEA
Our vendors and suppliers are regularly audited and graded for their quality and OTD performance and a comprehensive system is in place to check the quality of all incoming shipments. A constant running PPAP ensures the reliability of the component parts.
The fabrication stage is monitored with proven quality monitoring systems and tools like.
- PFMEA
- Pareto Analysis
- Gauge R&R studies
- PPM levels
- SPC Tools
- 8-D
Jigs and Fixtures are a standard part of our fabrication process at every stage to ensure 100% conformity of every component together forming a comprehensive system that completely minimizes errors.
At Indus we are fully committed to continuous process improvement. Towards this end, a specially created team runs continuous improvement programs such as
- Kaizen
- 5 S
- TPM
- Six Sigma Practices (lean management & single piece flow)
These act as a systematic process of reducing waste, increasing conformity and generally improving process quality.
Employee Training:
Indus has always encouraged employees to undergo Cross Functional Training (CFT) within to help enhance skills.
Skill Matrix based training and assessment program at Indus has helped the organization with proper employee training and motivation leading to constant improvement in overall skill levels ensuring that employees complete involvement in the quality assurance program.
Complaints:
We are committed to revert on all complaints within 48 hours. Embracing a philosophy of Root Cause Analysis using tools such as C&E Diagram, Why-Why analysis, we strive to address every issue from its core. We utilize 8-D problem solving methodology to create a comprehensive prevention plan.
